Privacy policy
Privacy Policy
This Privacy Policy describes how www.everlyroseprints.com (“the Site”, “we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
In this Privacy Policy, “Personal Information” refers to any information that can identify an individual.
Device Information
Examples of Personal Information collected:
Web browser version
IP address
Time zone
Cookie information
Products or pages viewed
Search terms
Site interaction data
Purpose of collection:
To load the Site accurately for you and to analyse website usage in order to improve our services.
Source of collection:
Collected automatically through cookies, log files, web beacons, tags, or pixels.
Disclosure for business purposes:
Shared with our website provider, Shopify.
Order Information
Examples of Personal Information collected:
Name
Billing address
Shipping address
Payment information
Email address
Phone number
Purpose of collection:
To process payments, fulfil orders, arrange shipping, provide invoices and order confirmations, communicate with you, screen for fraud or risk, and provide updates or marketing where consent has been given.
Source of collection:
Collected directly from you.
Disclosure for business purposes:
Shared with Shopify and our shipping providers, including Royal Mail for postage label generation.
Customer Support Information
Purpose of collection:
To provide customer support and respond to enquiries.
Source of collection:
Collected directly from you.
Minors
The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you believe your child has provided us with Personal Information, please contact us to request deletion.
Sharing Personal Information
We share your Personal Information with trusted service providers to help us operate our business and fulfil our services.
For example:
We use Shopify to power our online store.
We may disclose information where required by law, legal request, or to protect our rights.
We use Royal Mail to generate postage labels and fulfil deliveries.
Behavioural Advertising
We may use your Personal Information to provide targeted advertising or marketing communications that may be relevant to you.
Google Analytics
We use Google Analytics to help us understand how customers use our Site.
You can opt out here:
Google Analytics Opt-Out
Advertising Preferences
You can manage advertising preferences here:
Using Personal Information
We use your Personal Information to:
Process payments
Fulfil and ship orders
Communicate with you regarding your purchase
Provide customer support
Share updates, offers, or marketing communications where appropriate
Lawful Basis (GDPR)
If you are located in the European Economic Area (EEA), we process your information under the following lawful bases:
Your consent
Performance of a contract
Compliance with legal obligations
Protection of vital interests
Legitimate business interests that do not override your rights and freedoms
Data Retention
When you place an order through the Site, we retain your Personal Information for our records unless and until you request its deletion.
Automated Decision-Making
Shopify may use limited automated decision-making processes to help prevent fraud.
This may include:
Temporary blocking of IP addresses linked to repeated failed transactions
Temporary blocking of payment cards associated with flagged IP addresses
These measures do not have a significant legal effect on you.
Cookies
Cookies are small files stored on your device that help improve your browsing experience and allow the Site to remember your preferences.
We use cookies for:
Essential website functionality
Shopping cart and checkout features
Analytics and performance tracking
Marketing and advertising purposes
Some cookies are session-based and expire when you close your browser, while others remain on your device until deleted or expired.
Most browsers automatically accept cookies, but you can usually modify your browser settings to disable or manage them.
For more information about cookies, visit:
All About Cookies
Please note that disabling cookies may affect the functionality of certain parts of the Site.
Do Not Track
Please note that we do not alter our data collection practices in response to “Do Not Track” browser signals, as there is currently no consistent industry standard for compliance.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, legal obligations, or regulatory updates.
Contact Us
If you have any questions about this Privacy Policy, would like more information about our privacy practices, or wish to make a complaint, please contact us via our contact page or by post at:
EverlyRosePrints
PO BOX 8580
Derby
DE1 9NP